Privacy Policy

Introduction

Private Hellas Tours values seriously the privacy and security of the information that you share with us through “https://privatehellastours.com”. We are committed to protecting your personal identifiable information and you must feel comfortable using our secure HTTPS website. It is important that you understand how we collect, use, and maintain your information. This statement deals with: (a) personal identifiable information that may be collected by us on our site and, (b) cookies policy, according to the new EU General Data Protection Regulation (GDPR). This statement does not apply to other entities that we do not own or control or persons that are not our employees, agents or within our control.

By using the “https://privatehellastours.com” website you consent to the terms and data practices described in this statement.

Data Protection Officer (DPO) – Contact Details

If you have any questions about the collection, use, and/or disclosure of your personal identifiable information, please contact our Data Protection Officer at : dpo@privatehellastours.com.

What types of data we collect

Personal Identifiable Information: We collect only the required personal identifiable information for communication, accounting and financial purposes regarding our services. Such information is your Full Name, Home Address, City, State, Zip Code, Country, Telephone Number, E-mail Address & Passport Number.

Non-Personal Identifiable Information: We gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Identifiable Information comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses, browser types and other anonymous statistical data involving the use of our website.

Personal Information data is only collected from you only if you voluntarily submit it to us.

In case you do not agree to provide us with the above-mentioned personal identifiable information, you will not be able to use any of our services.

Use of your Personal Identifiable Information

Private Hellas Tours collects and uses your personal identifiable information to operate the “https://privatehellastours.com” website and deliver its services.

We do not (in any way) sell, rent or lease our customer personal identifiable information to third parties.

We do not ask you to provide us any Sensitive Personal Information through our website, such as race, religion, or political affiliations. If such sensitive personal information inadvertently reach in our possession through the Private Hellas Tours website, we are committed not to use or disclose them.

We use your personal identifiable information to deliver our services, for accounting and financial purposes, as also as detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm our website, or the public. We will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on “https://privatehellastours.com” website; (b) protect and defend the rights or property of Private Hellas Tours; and, (c) act under exigent circumstances to protect the personal safety of Private Hellas Tours visitors, or the public.

Legal grounds for processing Personal Identifiable Information

We rely on one or more of the following processing conditions:

– Our legitimate interests in the effective delivery of information and services to you
– Explicit consent that you have given
– Legal obligations

How long we retain your Personal Identifiable Information

We process and hold your personal identifiable information for as long as is necessary to provide the services you have requested or until you exercise your right to be forgotten, as explained below. Customer service invoices are held for a minimum of 10 years in accordance with applicable laws for legal, audit & tax purposes.

Right to be forgotten

You have the right (any time) to request the deletion of your personal identifiable information that you have submitted on the “https://privatehellastours.com” website – which includes:

– Your Full Name, Home Address, City, State, Zip Code, Country, Telephone Number, E-mail Address & Passport Number.
– The IP address you have used to enter on the “https://privatehellastours.com” website.
– Your consent(s) you have given for the cookies usage on your browser
.

If you want to permanently delete or get a copy of your personal identifiable information on our website, (only if you have submitted such information to us), please send us an E-mail to info@privatehellastours.com. We will do that with immediate effect.